17 The Need For Change

The following ‘white paper’ was developed as a guide to help solve the problems caused by government expenditures and the ineffective results. While written decades ago, the issues still remain relevant.

18 Quality is Personal

The working presumption of this endeavor is that people will feel better about themselves and about their work if they believe that they are successfully performing an important job at a high level of quality.

19 Finding and Using Evidence

Is evidence-based a process that human services should use and what evidence should be collected. Evidence: Something that gives a sign or proof of the existence or truth of something or that helps somebody to come to a particular conclusion.

20 Criteria For Psychological Intervention

The protocols for referral for psychological services need to be clearly identified and related to expected outcomes. Too often referents are unclear as to what constitutes a problems that should be addressed psychologically and psychological counselors are unclear about expected outcomes.