07 Systematic Desensitization

Systematic desensitization is a procedure by which new behaviors are learned in response to stimuli that previously elicited other behaviors. Information giving, relaxation training, establishment of hierarchies, and counterconditioning procedures are included in the strategy.

08 Time Out

Time out is a type of strategy that involves the withdrawal of all reinforcement for a specified period of time. Either the student may be removed from the setting or the reinforcer may be withdrawn from the student. The removal or withdrawal takes place after the student has displayed the inappropriate behavior.

04 Changing Organizational Culture

Managing people in an organization has certain congruence with managing people with problems in living. In both cases, there is a requirement to get the personal preferences of the individuals involved compatible with a specific, defined set of assumptions which the manager believes will be beneficial to both the individual and the organization or society. And in both cases, the critical assumption underlying the need for change is that the learning environment [culture] has somehow created and maintained thoughts that are now considered to be incompatible with the desired culture.

05 Performance Management

Human service managers today are intrigued by outcomes. It is a fad that is given a great deal of “lip service” but often without merit. The reason for this is that we so often measure outcomes without a standard. “I want to do what’s best for kids.” What a wonderful thought. Shouldn’t we all be this caring? However, people who use this as a mantra often believe that ‘what is best for kids is’ something that people who believe in social learning theory would feel is very negative for kids. Until we decide what is best for kids, we have no means of measuring outcome nor making decisions about management performance.